Zivver
Secure emailing and file sharing
At VBK, we believe that confidential information should remain truly confidential. That is why we use Zivver for the secure exchange of emails and (large) files.
Zivver allows us to send messages in line with the latest security standards, so you can be confident that your data is well protected.
How does Zivver work?
If we send you a message via Zivver, it is automatically encrypted and stored securely.
You will receive an email notification informing you that a secure message is available. Only you can access this message using a personal access code.
Opening a message
Step 1: Click ‘Click to view message’ in the notification. You will be directed to the secure Zivver environment.
Step 2: Verify your identity using an access code or SMS code.
Access via an access code
You will have received an access code from us in advance (for example by post, phone or in person).
Enter the code to open the message. If you do not have your code, click ‘I don’t know my access code’ or contact our colleague.
Access via an SMS code
Click ‘Send SMS’ and enter the code you receive on your phone.
If you do not receive an SMS, please contact the VBK colleague who sent you the message. A correct mobile number is essential.
Responding securely
You can read and respond to the message within the secure web environment.
Click ‘Reply’, type your response and add any attachments if needed. After sending, our colleague will receive your message and you will be notified when a reply is available.
Keeping your details up to date
Has your email address or mobile number changed? Please let us know. This ensures we can continue to communicate with you securely.
Questions
If you are unable to open a message or have questions about a received email, please contact the sender or your contact at VBK. Contact details can be found at vbk.nl/specialists.
For questions about Zivver or to create a free Zivver account, please contact Zivver via [email protected] or visit zivver.com.
Send a secure message
Would you like to send us a secure message or file via Zivver?