ESG & Retail

Customers expect value and transparency

In retail, ESG is no longer a side issue, but a prerequisite. Customers expect transparency and base their choices on sustainability. You need to ensure that what is communicated is legally sound.

Our service

From marketing to regulation

Retail organisations communicate more actively about the sustainability of products and services. At the same time, European legislators tighten the rules.

Consider the Sustainability Claims Directive, which aims to combat misleading communication, and ESG regulation that focuses on extending the lifespan of products. ESG directly affects marketing, product development and compliance.

From general claims to substantiated narratives

ESG requires an organisation-wide approach. Our ESG team translates ESG regulation into practical solutions for the organisation.

We support the formulation and substantiation of sustainability claims, identify risks and ensure that policy aligns with what works in practice. This helps avoid greenwashing and maintain consumer trust.

Our expertise

  • Assessing ESG obligations, tailored to the organisation and sector
  • Advising on the role and positioning of ESG within the organisation
  • Supporting the formulation, testing and substantiation of sustainability claims
  • Providing insight into ESG risks within the supply chain
  • Preparing for new ESG regulation and supporting implementation

Who we work for

We work for national and international organisations, management teams and banks across a range of sectors.